Send Money Pacific Blog

COVID-19 Update 9/4/20 – How can you send money to the Pacific Islands?

COVID-19-image_DM Get the latest news on how to send to the islands

These are uncertain times for everyone. It is hard knowing the borders are shut and we can’t just visit our family in the Pacific Islands.  You may still want to send money to your loved ones - but what do you do if your usual way of sending money is shut for the moment?

Here at SendMoneyPacific, the Australian and New Zealand government backed cost comparison website, we are closely monitoring the ever-changing circumstances surrounding COVID-19 and the impact on how you can send money.  We will continue to monitor the situation and provide updates.

Which services are still available?

New Zealand

Money transfer services are considered by RBNZ to be an essential service and so many companies, may be open if they feel it is safe to do so, and in a way to respect social distancing measures.

Western Union NZ locations in pharmacies, and also some locations that are convenience stores, should be open.

Klickex are offering their online service and have some locations open.

Many companies such as Pacific Ezy, SAV Money Transfer,  Samoa Money Transfer and The Ink Patch are currently offering remote services. Please call them to find out how to send money.

MoneyGram is offering an online service and Lotus agents are offering remote services via the 0800 number on their website.

Manatu Ofa does not seem to be offering services. 

Please call before you transfer money, as the sending options can change at short notice. Their contact details can be found by clicking the link here.

For a full list of providers offering services to the Pacific at the current time, please look on the SendMoneyPacific website by clicking the link here to compare.

Australia

Currently most services are operating as normal, but as this can change at any time, please call your money transfer company before you transfer money.   Contact details for money transfer services are available here.

For a full list of providers offering services to the Pacific at the current time, please look on the SendMoneyPacific website by clicking the link here to compare.

Online services

Whatever happens, you do have money transfer options available to you. There are many companies offering online services to the Pacific Islands 24 hours a day and 7 days a week. If you don’t already use online services, now could be a good time to give it a try.

If your usual money transfer agent is shut or you don't want to handle cash, a good option is to send money online. It is also usually a cheaper option, too. Want some tips on how to send online? SendMoneyPacific have made a video to explain the steps to sending money online that you can view here. Or contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. and we can guide you through the process.

The cost comparison tables on SendMoneyPacific also provide information on the companies offering online services. (See the “online” symbol listed under “method of transfer” column.)

The Islands

Thankfully at the moment there are relatively few known cases of COVID-19 in the Pacific Islands covered by SendMoneyPacific, however, there are measures in place to protect the islands and keep them safe, which may mean there are some restrictions on collecting money locally.

To add to this, Cyclone Harold has caused widespread damage in Tonga, Fiji, Solomon Islands and Vanuatu, so some money collection points may not be open.

It is important before you send to check that the receive agents are open for the company you are choosing to use – this may also change on a regular basis.

If you have more information for us to share, please do contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. so we can pass on this information to others who may also find it valuable.  We are in this together - let’s share the latest information.

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