Kiwibank

Transfer Operator Information

Kiwibank

Kiwibank is 100% New Zealand owned. Kiwibank offers a full range of international services, including international money transfers (telegraphic transfers) and international bank drafts to the Pacific and worldwide.

Telegraphic transfers

This is the fastest way to get money to an overseas account. The money should arrive in two to three business days for most countries, though the final delivery time is up to the recipient's bank.

Features
-Money usually arrives within two to three business days of sending
-Reference details can be included with the payment so it can be easily identified in the recipient's bank statement
-If you regularly send money overseas to the same account, you can save time by saving the payee in internet banking.
-Be aware that other banks involved in processing the transfer may deduct fees, so the full amount -you send may not be credited to the recipient's account.

You can send a telegraphic transfer by:
-using internet banking
-going to your local Kiwibank
-downloading an International money transfer request form on the Kiwibank website and faxing it to 0800 222 486. From outside New Zealand fax to +64 4 460 9292.

International bank drafts
This is a secure way to send money directly to another person, rather than to a bank account. It's like writing a bank cheque in the local overseas currency.

There are two ways to send an international bank draft
-using internet banking
-going to your local Kiwibank.

Bank drafts purchased through internet banking will be mailed direct to the recipient on your behalf and are sent by standard post. Delivery times may differ from country to country but are usually within 10 business days.

This service can also be requested at your local Kiwibank, or you can choose to collect your bank draft the following day (as long as it's ordered before 3pm) and arrange postage yourself.

Outward international money transfer fee – international direct credits and telegraphic transfers

When you send an international money transfer to an overseas bank account from your NZD account or your foreign currency account.

NZD25 when done person to person at your local Kiwibank (from NZD accounts only).

NZD25 (or NZD equivalent from foreign currency accounts) when done by fax.

NZD20 (or NZD equivalent from foreign currency accounts) when done by internet banking.

With international direct credits, there are no fees for the recipient, i.e. what you send is what they get. With telegraphic transfers, other banks involved in processing the transfer may deduct fees from the amount transferred. These fees vary from bank to bank.

International bank draft fee (from your foreign currency account)
When you ask for an international bank draft from your foreign currency account.

NZD25 equivalent per draft.

International bank draft fee (from your NZD account)
When you ask for an international bank draft from your NZD account.

NZD25 per draft. 

Contact information

Website

www.kiwibank.co.nz 

Phone numbers

General enquiries (NZ): 0800 11 33 55
General enquiries (overseas): +64 800 11 33 55

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