Western Union (by phone)

Transfer Operator Information

Western Union (by phone)

Western Union offers a worldwide service. Send money online or in person.

  • Online

With Western Union, you can send money online 24/7. Your receiver can pick up the money as cash at a Western Union agent location. In certain countries, money can be deposited in a bank account or received in a mobile wallet.

Money in Minutes Service

When you need money to be there in minutes.

Log in to your profile. If you don't have a profile, please register for free.
Choose our Money in Minutes service.
Enter your receiver's name and address.
Pay with your credit card or debit card (issued by a bank in Australia/New Zealand).
You will get a confirmation by email. Save the tracking number (MTCN) to share with your receiver for pickup.

To a bank account

Sending money directly to your receiver.

Log in to your profile. If you don't have a profile, please register for free.
Choose to a bank account.
Enter your receiver’s bank account information. Learn more about what’s required.
Pay with your credit card or debit card (issued by a bank in Australia/New Zealand).
You will get a confirmation by email with the tracking number (MTCN).
The money will be deposited into your receiver’s qualifying bank account within 3 bank business days in the destination country. In some cases, it could be deposited the next day. The 3-day count begins the day after you send your transaction. Check out destination-specific timing.

To a mobile phone

If your receiver lives in a country where we offer this service, you can send money to their mobile phone. Make sure your receiver has activated a mobile wallet with one of our partner mobile operators in their country.

Check available destination countries and mobile providers.
Log in to your profile. If you don't have a profile, please register for free.
Choose our mobile phone service.
Enter your receiver's name, address, and mobile number.
Pay with your credit card or debit card (issued by a bank in Australia).
You and your receiver will get a confirmation alert via SMS4 notification when the money's delivered.

  • In person

Western Union has agent locations worldwide. Please visit the Western Union website to find an agent location.

Money In Minutes Service

When you need the money to be there in minutes.

Search for an agent location near you.
Complete the Send Money form.
Give the agent the completed form with the applicable funds (including transaction fee) in cash.
Save your receipt and share the tracking number (MTCN) with the receiver for pick up.

To a bank account

Sending money directly to your receiver's bank account. Available at all Western Union agents.

Search for a participating agent location near you.
Complete the Send Money form including your receiver’s bank and account information. Check what specific information is needed.
Give the agent the completed form with the applicable funds (including transaction fee) in cash.
Save your receipt with the tracking number (MTCN).
The money will be deposited into your receiver’s qualifying bank account within 3 bank business days in the destination country. In some cases, it could be deposited the next day. The three day count begins the day after you send your transaction. Check out destination-specific timing.

To a mobile phone

If your receiver lives in a country where we offer this service, you can send money to their mobile phone. Make sure your receiver has activated a mobile wallet with one of our partner mobile operators in their country.

Check available destination countries and mobile providers.
Search for a participating agent location near you.
Fill out the Send Money form including your receiver’s mobile phone number.
Give the agent your completed form with the applicable funds (including transaction fee) in cash.
Save your receipt with the tracking number (MTCN).

How much does a money transfer cost?

The fee for an online money transfer may vary, depending on the amount you are sending and where you are sending it. You can check the fee and exchange rate using our price estimator.
Pick up outlets in the Pacific

 

Contact information

Website

Australia
www.westernunion.com.au

New Zealand
www.westernunion.co.nz 

By Phone

Customer Service Australia
1800 173 833

Customer Service New Zealand 
0800 005 253

Agents

For more agents, visit the Western Union website

Fiji

Post Fiji, Fexco Pacific, Courts Fiji, New World Supermarkets 
Nands Pharmacy, Currency Exchange, City Forex


Kiribati

Coral Ace - Kiribati, Coral Ace - Tarawa
Coral Ace Supplies - Tarawa, Coral Sun Airway - Kiribati


Papua New Guinea

Post PNG branches, Bank of South Pacific branches


Samoa

28 locations across Samoa including Fexco Samoa branches.


Solomon Islands


Bank of South Pacific branches, Solomon Island Post branches


Tonga

17 locations across Tonga


Tuvalu

Sulani Money Transfer - Funafuti


Vanuatu

24 locations across Vanuatu including Vanuatu Post and Post agent branches

 

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