Bank of America

Transfer Operator Information

Bank of America

Bank of America Account holders enrolled in ‘Online Banking’ at Bank of America have two options when sending a wire transfer to Fiji, Samoa, or Tonga:

1. Visit a Bank of America branch and send the money in person
2. Log in online to Bank of America’s ‘Online Banking’ service
            -upon logging into the Online Banking service, select the ‘Transfers’ tab
            -select the ‘Send Money To Someone’ section
            -select the 'Using their account number at another bank' option and follow the instructions

The speed of transfer
The speed of transfer for International Outbound Transfers is Same-Business-Day. This means that funds will be debited from the sender’s Bank of America account on the business day that the sender initiates the transfer, and that Bank of America will send the payment out on that business day. The recipient’s bank typically receives the funds 1-2 business days later, which will then be credited to the recipient within 2 days.

However, Bank of America exonerates itself of any disruption in the transfer due to the failure of another financial institution to act in a timely manner. Bank of America will trace your transfer if the recipient has not received it in 3 weeks, and charges a $25 fee per transfer trace (As of May 2019).

Contact information

Website

www.bankofamerica.com

Phone Number

General questions, to request cancellation of payments and transfers, or to report unauthorized transactions:

1.800.933.6262

Address

The address for online banking support is:

Bank of America
FL1-300-02-07
PO Box 25118
Tampa, FL 33622-5118

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