Transfer Operator Information


Ria Financial Services operates through a global agent network of 170,000 locations in 130 countries on 6 continents. In addition to money transfer services, Ria offers Bill Payment, Mobile Top Ups, PrePaid Debit Cards, Check Cashing and Money Order.


How to Send Money Through Ria: Online or In Person


How do I send money online through RiaMoneyTransfer.com? (only available in the US)

Step 1:

Register for an account on RiaMoneyTransfer.com. This allows you personalized account access from which you can transfer funds to family and friends worldwide. It will also keep a record of all your transactions, making this one of the easiest ways to send money with Ria. 

Step 2:

Choose the country you are sending money to and the send amount. 

Step 3:

Choose the delivery method for how your recipient will receive their funds – via a bank account, pick-up at a local Ria Agent Location or via courier delivery. 

Bank Account - the cheapest way to send money to your recipient with Ria.

Agent Locations - Send money for cash pick-up through Ria's extensive network of agents, located in more than 177,000 locations in 135 countries on 6 continents worldwide.

Step 4:

Choose a Payment Method to send your money and confirm your order. Payment options include: 

-Bank Account - the most inexpensive option.

-Credit / Debit Cards - Visa and MasterCard are accepted.

Step 5:

Print your receipt and alert your recipient that their funds are on the way. 


How long does it take to send a money transfer on RiaMoneyTransfer.com?

This is determined by two components: your payment method and the payout method. 


Payment Methods Accepted

  • Bank Account - RiaMoneyTransfer.com receives funds from your bank account within 0-4 business days
  • Credit Card or Debit Card - RiaMoneyTransfer.com receives funds in minutes


Payout Methods

  • Cash Pick Up - in minutes to one (1) day
  • Bank Deposit - Varies from 0 to up to 4 business days.

Once the funds are received from your Bank Account, Credit Card or Debit Card, your transaction will automatically transmit to the remittance partner to be processed according to the selected Payout Method. 


What are RiaMoneyTransfer.com's fees?

If you pay with your U.S. bank account, you will benefit from RiaMoneyTransfer.com's lowest fees. The transaction is usually very fast but may take up to four business days for RiaMoneyTransfer.com to receive funds from your bank.

If you pay with your Credit Card or Debit Card, the fees are slightly higher but the transaction processing is faster.

Please visit the RiaMoneyTransfer.com exchange rate calculator to see the specific fees for your recipient's country. 


How to send money in person

To send money, contact one of Ria's 170,000 locations worldwide. To find a location near you, please go to Locations Search on the website.

Bring cash to cover the amount you wish to transfer, plus a service fee, or the amount of the money order you require and fee. Your order will be entered into our proprietary computer operating system and sent to an Order Processing Centre. You will be handled a receipt with a tracking number. Once the transaction has cleared, the order is sent to Ria Correspondent in the beneficiary's country. The correspondent notifies the beneficiary that the money is available and can be claimed upon presentation of proper identification.


How will I know when my beneficiary has received the money I sent?

You can check the progress of a transaction online. Generally, recipients will receive their money within 24 hours. Or, contact your Ria Agent or our Customer Service Department at +1 562 345 2100 (or toll free at +1 800 500 3994) with the number on your receipt and your order will be tracked. If you’re in Australia, call customer service at 02 8297 2897.


How much will my money transfer cost?

Visit one of our authorised agents in your area for more details on the best ways to send money in person.


Is it safe to send money through Ria?

Ria makes security their number one priority. They use sophisticated identification verification techniques, a well-trained and committed security team, fraud protection measures and more to keep your money safe.



Contact information


www.riamoneytransfer.com  (online money transfer)


Phone Numbers USA

+1 562 345 2100

Toll Free within USA: +1 800 500 3994

Phone Number Australia

02 8297 2897


Head Office in America

6565 Knott Avenue
Buena Park, CA 90620, United States
Phone:+1 562-345-2100


Ria Locations Australia

227 Macquarie Street
Liverpool, NSW 2170


Ground Floor
810 George Street
Sydney, NSW 2008