Western Union (mobile app-in minutes)

Transfer Operator Information

Western Union (mobile app-in minutes)

Western Union offers a worldwide money transfer service. There are four ways to send money with Western Union: online, ‘Stage and Pay’, in person and by phone.

 

 

Popular Western Union Transfers:

Australia to Fiji

New Zealand to Fiji

USA to Fiji

Australia to PNG

New Zealand to PNG

USA to Samoa

Australia to Solomon Islands

New Zealand to Solomon Islands

USA to Tonga

Australia to Samoa

New Zealand to Samoa

 

Australia to Tonga

New Zealand to Tonga

 
Australia to Vanuatu

New Zealand to Vanuatu

 

 

• Online

With Western Union, you can send money online. Your receiver can pick up the money as cash at a Western Union agent location. In certain countries, money can be deposited in a bank account or received in a mobile wallet.

There are two speeds of transfer:
• You can send ‘Money in Minutes’ which allows the recipient to collect the funds within minutes of sending them.
• Or you can use the ‘Three Day Service’ (only available in the US).

This service allows the recipient to collect the funds within three bank business days of sending them.
Both ‘Money in Minutes’ and ‘Three Day Service’ require the sender to log in to their Western Union profile. With ‘Money in Minutes’ the sender pays with either a debit or credit card, and with the ‘Three Day Service’ the sender must link their US bank account to their profile.
Customers in Australia can send instantly via online bank transfer, using the POLI service. This can be seen as an option in both the Western Union App and website.

• WU Stage and Pay

Western Union’s Stage and Pay service is available via two methods from Australia, one method from New Zealand, and one method from the United States.

1. Western Union via BP petrol stations (Australia only):

Send money via a kiosk and pay in-store:
Step 1: Enter your money transfer details into the tablet located on the kiosk
Step 2: Present your mobile number, photo ID, cash or debit card at the BP counter for payment
Step 3: Collect your receipt with the Money Transfer Control Number (MTCN). Share the MTCN with your receiver to pick up the mone


2. Send money from your mobile and pay in-store (available in Australia, New Zealand* and the United States):

Step 1: Download the Western Union app
Step 2: Enter your money transfer details to start transfer
Step 3: Select “pay in cash” on payment option screen
Step 4: Present your mobile number, photo ID, cash or debit card at any participating store for payment
Step 5: Collect your receipt with the Money Transfer Control Number (MTCN). Share the MTCN with the receiver to pick up the money.
*App-initiated transfers can be completed at all Western Union agents in New Zealand excluding Kiwibank and NZ Post locations.

• In person

Western Union has agent locations worldwide. Please visit the Western Union website to find an agent location.

There are two speeds of transfer:
• Money in Minutes
• Next-Day Service (only available in the US)
Next-Day Service transfers can be received as cash or as a Reloadable Prepaid Card the next day.
• By Phone (only available in the US)

The sender must call Western Union’s toll-free number: 1-800-CALL-CASH® (1-800-225-5227). An agent will assist the sender in using the ‘Money in Minutes’ service, which is paid for with either a debit or credit card and allows the recipient to collect the funds within minutes of sending them.

How much does a money transfer cost?

To see Western Union's fees and compare, you can check the comparison tool and enter your country and the country of your recipient.

Contact information

Australia

www.westernunion.com.au
Customer Service Australia
1800 173 833
Stage and Pay enquiries: 1800 501 500;
Stage and Pay locations: Find a BP location at:
https://www.westernunion.com/au/en/agent-locator.html

New Zealand

www.westernunion.co.nz
Customer Service New Zealand
0800 005 253

United States

www.westernunion.com
Customer Service United States
1 800 325 6000

Pick up outlets in the Pacific

For more pick up outlets, visit the Western Union Website

Fiji
Post Fiji, Fexco Pacific, Courts Fiji, New World Supermarkets, Nands Pharmacy, Currency Exchange, City Forex

Kiribati
Coral Ace - Kiribati, Coral Ace - Tarawa
Coral Ace Supplies - Tarawa, Coral Sun Airway - Kiribati

Papua New Guinea
Post PNG branches, Bank of South Pacific branches

Samoa
Samoa locations include Le Lagato Resort, Sao & Baby White Store, Sal Le Pel Variety Store, branches of Fexco Pacific, Nukshi Travel and FX services India, SP Phone Services and Aialii Anapu Store

Solomon Islands
Bank of South Pacific branches, Solomon Island Post branches

Tonga
Tonga locations include FEXCO branches throughout Tonga

Tuvalu
Sulani Money Transfer - Funafuti

Vanuatu
Vanuatu locations include including Vanuatu Post and Post agent branches

 

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