Transfer Operator Information
ANZ can send the local currency for over 40 countries and major currencies such as US Dollars or Euros to most other countries. Transfers are available through ANZ (Australia) and ANZ (New Zealand) to the Pacific region.
How to Send Money Through ANZ
Information Needed to Make a Money Transfer
Before you can initiate a transfer through ANZ, you will be asked to provide all the necessary information on the beneficiary. This includes: name, address, account number and bank details.
You will also need an ANZ transaction account or ANZ credit card to send money through ANZ.
This is the cheapest and easiest way to send money through ANZ. You can purchase an “International Money Transfer” online using the “International Services” menu on ANZ’s website.
Using an ANZ transaction account, you can also transfer money through ANZ’s phone banking services. You will also need a touch-tone phone, one or multiple linked ANZ accounts, a CRN and a Telecode. Visit the ANZ website for more information.
You can also visit a Foreign Exchange Centre or ANZ branch to send money. Some would say this is the best way to send money through ANZ because there is added peace of mind when you’re physically present.
How long will my transfer take?
This greatly depends on how long the beneficiary’s bank takes to credit the account once they’ve received funds. If you provide all the correct information, it typically takes 2-4 working days for a transfer to show up in the beneficiary’s account.
Please note, that weekends and public/bank holidays may delay the delivery of funds.
Is it safe to send money through ANZ?
ANZ uses an array of different systems and procedures to keep your money safe during a transfer. These include: high-grade encryption, a fraud detection system, 24/7 support, automatic time-outs, and the “ANZ Shield.” All international money transfers are backed by the ANZ Internet Banking Guarantee.
You can call customer care for ANZ at 1800 681 683. For information on current exchange rates, check out ANZ’s exchange rate calculator.
What fees are involved?
If you send an ANZ International Money Transfer to Fiji, Kiribati, Samoa, Tonga or Vanuatu, it is now AUD9 for payments initiated by internet banking, phone banking or via an Australian ANZ branch.
Transfers to PNG, Solomon Islands and Tuvalu remain AUD18 by internet banking, or AUD32 by phone banking or branch transfer.
From New Zealand
If you send an ANZ International Money Transfer to Samoa, Tonga or Vanuatu, it is now NZD7 for payments initiated by ANZ Internet Banking. Transfers made via ANZ branch or phone banking remain at NZD25 to these countries.
Transfers to Fiji, Kiribati, PNG, Tuvalu and the Solomon Islands remain at NZD18 for ANZ Internet Banking and ANZ Direct Online transfers, and NZD25 for ANZ branch and phone banking transfers.
Customers are advised to clarify that the lower AUD9 and NZD7 fees are applied, where relevant in Australia and New Zealand before initiating their international money transfer.
Please note that International payments sent via an overseas bank may be subject to commissions, fees and other charges charged by that bank. Those commissions, fees or charges will generally be deducted by the overseas bank from the funds paid to the beneficiary.
Phone Numbers General Enquiries
Australia: 13 13 14
International: +613 9683 9999
New Zealand: 0800 368 524
International: +64 4 473 0370
24 hours a day, 7 days a week